Return & Refund Policy
ZIBKART RETURN AND REFUND POLICY
1. RETURNS
1.1 Zibkart is committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible to return the product.
1.2 To initiate a return, please contact our customer support team at [zibkartnow@gmail.com] within [5] days of receiving the product. Provide your order number and details of the item you wish to return.
1.3 Eligible items for return must be in new, unused condition, with all original packaging and tags intact.
2. REFUNDS
2.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2.2 If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7] days.
2.3 Refunds may take some time to be reflected in your account, depending on your bank or credit card company's policies.
3. EXCHANGES
3.1 Zibkart currently does not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired item.
4. NON-RETURNABLE ITEMS
4.1 Certain items are non-returnable, including but not limited to:
- Perishable goods
- Downloadable software
- Gift cards
- And some other products mentioned on the product details
5. RETURN SHIPPING
5.1 Return Shipping is Ultimately Free for Zibkart Customers. Returns are Taken Care by Zibkart
6. DAMAGED OR DEFECTIVE ITEMS
6.1 If you receive a damaged or defective item, please contact our customer support team at [zibkartnow@gmail.com] within [5] days of receiving the product. Provide your order number and details of the issue.
7. CANCELLATION POLICY
7.1 Orders can be cancelled within [5] hours of purchase. To cancel an order, to to Zibkart APP or Website to cancel the Order.
8. CONTACT INFORMATION
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at [zibkartnow@gmail.com].